Getting Started

Welcome to FCT CRM. The left sidebar is your menu — every feature has its own page, and every guide here uses a green ring to show exactly where to click.

A good first run: Instances to connect a WhatsApp account (QR scan), then reply to customers in the workbench; Broadcast to message a contact list; Auto Reply / AI Reply to answer automatically; Workflows for multi-step follow-ups; Voices for voice notes. Set up your providers once under Engines.

The Dashboard gives you an at-a-glance overview of accounts, messages and activity.